If Discogs Notifications are not being forwarded to your private email address, here are a few things that you can try:
- If you recently created a Discogs account or updated your email address, please double check that your email address contains no typos and is properly formatted.
- Check your email junk folder. If you see emails from Discogs there, move the emails back into your inbox and make sure you indicate that they are not Spam so future emails do not go to your junk folder.
- Subscribe to Discogs Inbox Notifications. Discogs will only send Notifications to your personal email account if you have enabled this feature in your user settings. Check your Notification Settings now.
- Add us as a “Safe Sender”. The Safe Sender List, also referred to as a White List, is a list of all email addresses that you would like to receive email from without impediment.
These are the email addresses you can add to your Safe Sender list:
hello@discogs.com
noreply@discogs.com
accounts@discogs.com
Please note: If any of the above email address are blocked, account activation and forgot password emails will not be delivered to their account.
- For Microsoft (MSN) email domains such as outlook.com or hotmail.com:
- Select Settings > Mail > Junk email.
- Under Junk email, scroll down to Senders, and select the Safe senders and domains tab.
- Select + Add safe sender, and enter the email address for the recipient you want to add.
- Select OK, and then select Save.
- For Google email domains such as gmail.com:
This can be done a number of different ways. We recommend you check out this google.com help article which runs through the steps required.
Other mail clients have different methods of achieving this. Contact your email service provider if you’re unsure how to do this.