Why Am I Not Getting Email Notifications From Discogs?

If Discogs Notifications are not being forwarded to your private email address, here are a few things that you can try:

  1. If you recently created a Discogs account or updated your email address, please double check that your email address contains no typos and is properly formatted.
  2. Check your email junk folder. If you see emails from Discogs there, move the emails back into your inbox and make sure you indicate that they are not Spam so future emails do not go to your junk folder.
  3. Subscribe to Discogs Inbox Notifications. Discogs will only send Notifications to your personal email account if you have enabled this feature in your user settings. Check your Notification Settings now.
  4. Add us as a “Safe Sender”. The Safe Sender List, also referred to as a White List, is a list of all email addresses that you would like to receive email from without impediment. Each client has a different method of achieving this. Contact your email service provider if you’re unsure how to do this.

These are the email addresses you can add to your Safe Sender list:  

hello@discogs.com

noreply@discogs.com  

                                                                                                                                               

Still have questions?

Submit a request.