Two-factor authentication or 2FA (Multi Factor authentication or MFA) is a security feature that helps protect your Discogs account by requiring you to confirm your login attempts each time you try to access Discogs from a browser or mobile device we don't recognize. You will also receive alerts informing about your account access.
- How Do I Turn On The Two-Factor Authentication?
- How Do I Log In Using Two-Factor Authentication?
- How Can I Remove Two-Factor Authentication From My Discogs Account?
How Do I Turn On The Two-Factor Authentication?
Navigate to Discogs.com and log in to your account:
After logging please visit the Account Dashboards page. Click on the Setup button:
You will be prompted to use the Authenticator App on your phone to scan the QR code currently showing on the app.
Note: If you don’t have an Authentication App on your phone, visit your Play Store (if you use an Android device) or App Store (from an Apple device) to download an Authentication App.
Once you enter the token from your authentication app, you’ll be all set!
A green banner will confirm that 2FA has been successfully set up. You can click on 'Back to your Dashboard' to return to the previous page if needed.
That’s it! Two-factor authentication is now set up on your Discogs account and will serve as another layer of protection in addition to a strong password.
How Do I Log In Using Two-Factor Authentication?
Authentication App
When you set up two-factor authentication, you will be asked to enter a login code (token) after you enter your email and password:
This code is generated automatically from your Authenticator App. You will need to follow the steps in your chosen Authenticator App to add the Discogs credentials for the first time. When it’s done, you will just need to open the Authenticator App and use the code suggested.
Here below is an example of how an Authenticator App works (Google Authenticator). When you open the app, you will have the list of tokens you can use for different web-sites, including Discogs (identified as “account.discogs.com”). You need to put this code in the token field. For more information about how to set up the codes in the app, please visit your Authenticator App support page.
If you have enabled MFA and lost access to theauthenticator app, you can now use email to get the one time code.
When prompted for your one time code you can click "Try another method".
It will show you a list of your authentication methods. You can click on email.
Once this is done an email with a one time code is sent to your registered email address. Enter the code and press "Continue" to log into your account.
How Can I Remove Two-Factor Authentication From My Discogs Account?
If you decide to stop using two-factor authentication you can remove it by directly accessing your Account Dashboard. That said, we strongly discourage removing the two-factor authentication from your account, as it is an important security requirement that helps protect your account.
Once you are logged to your Account Dashboard, you can click on the “X” next to Authenticator App:
A green banner will confirm that the two-factor authentication has been removed from your account:
If you are having issues logging in or have lost access to your authenticator app, you can contact our support team for help removing two-factor authentication. Please provide us with the following information in your message so we can assist you:
- Your username
- Email address
- Shipping address
- Phone number, if applicable
- The amount and contents of a recent sale or purchase
- If your Collection or Wantlist is private, you may also provide 2 - 3 releases along with approximate dates added or custom notes
- Any other information you may feel is relevant to verifying your identity