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To support delivery of Our Services, Zink Media, LLC (d/b/a Discogs) (located in the United States), or one of Our Affiliates listed below, may engage and use data processors with access to certain personal data of users (each, a "Processor"). This page provides important information about the identity, location and role of each Processor. Terms used on this page but not defined have the meaning set forth in the Privacy Policy.
Third Parties
Discogs uses third party Processors to provide infrastructure services, and to help Us provide customer support and email notifications. Prior to engaging any third party Processor, Discogs performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.
Infrastructure Processors
Discogs may use the following Processors to host user personal data and provide other infrastructure that helps with delivery of our Services:
| Entity Name | Processing Activities | Entity Country |
|---|---|---|
| Opus Interactive | Colocation Provider | United States |
| Google LLC | Colocation Provider | United States |
| Amazon Web Services, Inc. | Colocation Provider | United States |
| Compose | Colocation Provider | United States |
| Iron Mountain | Storage Facility | United States |
Other Processors
Discogs may use the following Processors to perform other Service functions. These Processors may log IP address or other personal data depending on the services they provide. For more details including opt-out requests, access requests or complaints, please review their privacy policies or contact their data protection officers:
|
Entity Name |
Processing Activities |
Entity Country |
Privacy Policy |
Contact |
|
Zendesk, Inc. (www.zendesk.com/) |
Customer Support Platform |
United States |
https://www.zendesk.com/company/customers-partners/privacy-policy/ |
|
|
Freshworks, Inc. (freshdesk.com/) |
Customer Support Platform |
United States |
||
|
The Rocket Science Group LLC (“Mailchimp”) (mailchimp.com) |
Email Service Provider |
United States |
||
|
Intercom, Inc. (www.intercom.com) |
Email Service Provider and Customer Support Platform |
United States |
||
|
Mailgun Technologies, Inc. (www.mailgun.com) |
Email Service Provider |
United States |
||
|
Adyen B.V. (www.adyen.com) |
Payment Solution Provider (Discogs Payments only) |
The Netherlands |
https://www.adyen.com/policies-and-disclaimer/privacy-policy |
|
|
United States Postal Service (www.usps.com) |
Shipping Provider |
United States |
https://about.usps.com/who-we-are/privacy-policy/welcome.htm |
|
|
Swordfish & Friend (www.swordfishandfriend.com) |
Shipping Provider |
The Netherlands |
||
|
The Merch Pro (http://www.themerchpro.com/) |
Shipping Provider |
United States |
__________ |
|
|
Google Analytics (www.google.com/analytics/) |
Online Analytics Provider |
United States |
||
|
comScore, Inc. (www.comscore.com) |
Online Analytics Provider |
United States |
||
|
Flurry (developer.yahoo.com/analytics/) |
Online Analytics Provider |
United States |
||
|
Fabric (get.fabric.io) |
Online Analytics Provider |
United States |
||
|
Base (getbase.com) |
Customer Relationship Management |
United States |
||
|
Infusion Software, Inc. (www.infusionsoft.com) |
Customer Relationship Management |
United States |
||
|
SurveyMonkey, Inc. (www.surveymonkey.com) |
User Feedback Surveys |
United States |
https://www.surveymonkey.com/mp/legal/privacy-policy/?ut_source=footer |
|
|
Automattic Inc. (automattic.com) |
Gravatars (gravatar.com) and Anti-spam service (akismet.com) |
United States |
||
|
Sentry(sentry.io) |
Application error tracking |
United States |
We also partner with third parties that have a legitimate interest to collect and profile personal data in the form of IP address and cookie ID from users on Our websites in order to provide targeted online advertising and ad measurement. The third parties utilize persistent cookies for tracking with various expiration dates, depending on the third party. The anonymous hashed ID in the cookie links the web user’s browser to a profile which contains the behaviors the user has displayed. For more details including opt-out requests, access requests or complaints, please review their privacy policies or contact their data protection officers:
|
Name |
Privacy Policy |
|
|
|
|
Amazon |
https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=201909010 |
|
Exponential |
|
|
OpenX Technologies |
|
|
Sovrn |
|
|
bandsintown/ToneFuse |
|
|
|
Please note that You can control whether or not cookies may be placed by service providers. See Our Cookies and Internet Advertising Policy for additional information.
Discogs Affiliates
Depending on the geographic location of a user and the nature of the Services provided, Discogs may also engage one or more of the following Affiliates as Processors to deliver some or all of the Services provided to a user:
|
Entity Name |
Entity Country |
|
Discogs B.V. |
The Netherlands |
|
Discogs G.K. |
Japan |
|
Crate Diggers LLC |
United States |
All affiliates can be contacted via support@discogs.com.
Updates
We will update the list of Our Processors as they change. Please check back frequently for updates.
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