Discogs Processors

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To support delivery of Our Services, Zink Media, LLC (d/b/a Discogs) (located in the United States), or one of Our Affiliates listed below, may engage and use data processors with access to certain personal data of users (each, a "Processor"). This page provides important information about the identity, location and role of each Processor. Terms used on this page but not defined have the meaning set forth in the Privacy Policy.

Third Parties

Discogs uses third party Processors to provide infrastructure services, and to help Us provide customer support and email notifications. Prior to engaging any third party Processor, Discogs performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.

Infrastructure Processors
Discogs may use the following Processors to host user personal data and provide other infrastructure that helps with delivery of our Services:

Entity Name

Processing Activities

Entity Country

 Opus Interactive  Colocation Provider  United States
 Google LLC  Colocation Provider  United States
 Amazon Web Services, Inc.  Colocation Provider  United States
 Compose  Colocation Provider  United States
 Iron Mountain  Storage Facility  United States

 

Other Processors
Discogs may use the following Processors to perform other Service functions. These Processors may log IP address or other personal data depending on the services they provide. For more details including opt-out requests, access requests or complaints, please review their privacy policies or contact their data protection officers:

Entity Name

Processing Activities

Entity Country

Privacy Policy

Contact

Zendesk, Inc. (www.zendesk.com/)

Customer Support Platform

United States

https://www.zendesk.com/company/customers-partners/privacy-policy/

privacy@zendesk.com

Freshworks, Inc. (freshdesk.com/)

Customer Support Platform

United States

https://www.freshworks.com/privacy/

support@freshdesk.com

The Rocket Science Group LLC (“Mailchimp”) (mailchimp.com)

Email Service Provider

United States

https://mailchimp.com/legal/privacy/

privacy@mailchimp.com

Intercom, Inc. (www.intercom.com)

Email Service Provider and Customer Support Platform

United States

https://www.intercom.com/terms-and-policies#privacy

team@intercom.com

Mailgun Technologies, Inc. (www.mailgun.com)

Email Service Provider

United States

https://www.mailgun.com/privacy-policy

privacy@mailgun.com

Adyen B.V. (www.adyen.com)

Payment Solution Provider (Discogs Payments only)

The Netherlands

https://www.adyen.com/policies-and-disclaimer/privacy-policy

complaints@adyen.com

United States Postal Service (www.usps.com)

Shipping Provider

United States

https://about.usps.com/who-we-are/privacy-policy/welcome.htm

privacy@usps.gov

Swordfish & Friend (www.swordfishandfriend.com)

Shipping Provider

The Netherlands

https://www.swordfishandfriend.com/s/Privacy-Statement.pdf

info@swordfishandfriend.com

The Merch Pro (http://www.themerchpro.com/)

Shipping Provider

United States

https://www.themerchpro.com/privacy-policy.htm

cocoe@themerchpro.com

Google Analytics (www.google.com/analytics/)

Online Analytics Provider

United States

https://policies.google.com/privacy?hl=en

https://support.google.com/policies/troubleshooter/7575787

comScore, Inc. (www.comscore.com)

Online Analytics Provider

United States

https://www.comscore.com/About-comScore/Privacy-Policy

privacy@comscore.com

Flurry (developer.yahoo.com/analytics/)

Online Analytics Provider

United States

https://policies.oath.com/us/en/oath/privacy/index.html

https://developer.yahoo.com/flurry/end-user-opt-out/

Fabric (get.fabric.io)

Online Analytics Provider

United States

https://policies.google.com/privacy

support@fabric.io

Base (getbase.com)

Customer Relationship Management

United States

https://getbase.com/privacy/

support@getbase.com

Infusion Software, Inc. (www.infusionsoft.com)

Customer Relationship Management

United States

https://www.infusionsoft.com/legal/data-security

dpo@infusionsoft.com

SurveyMonkey, Inc. (www.surveymonkey.com)

User Feedback Surveys

United States

https://www.surveymonkey.com/mp/legal/privacy-policy/?ut_source=footer

https://help.surveymonkey.com/contact

Automattic Inc. (automattic.com)

Gravatars (gravatar.com) and Anti-spam service (akismet.com)

United States

https://automattic.com/privacy/

privacypolicyupdates@automattic.com

Sentry(sentry.io)

Application error tracking

United States

https://sentry.io/privacy/

security@sentry.io

  

We also partner with third parties that have a legitimate interest to collect and profile personal data in the form of IP address and cookie ID from users on Our websites in order to provide targeted online advertising and ad measurement. The third parties utilize persistent cookies for tracking with various expiration dates, depending on the third party. The anonymous hashed ID in the cookie links the web user’s browser to a profile which contains the behaviors the user has displayed. For more details including opt-out requests, access requests or complaints, please review their privacy policies or contact their data protection officers: 

 

Name

Privacy Policy

 Google

 https://www.google.com/policies/technologies/partner-sites/

 Amazon

 https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=201909010

 Exponential

 http://exponential.com/privacy/

 OpenX Technologies

 https://www.openx.com/legal/privacy-policy/

 Sovrn

 https://www.sovrn.com/privacy-policy/

 bandsintown/ToneFuse

 http://corp.bandsintown.com/privacy

 Facebook

 https://www.facebook.com/privacy/explanation

 AppNexus 

 https://www.appnexus.com/platform-privacy-policy 

 

Please note that You can control whether or not cookies may be placed by service providers. See Our Cookies and Internet Advertising Policy for additional information.


Discogs Affiliates

Depending on the geographic location of a user and the nature of the Services provided, Discogs may also engage one or more of the following Affiliates as Processors to deliver some or all of the Services provided to a user:

Entity Name

Entity Country

 Discogs B.V.

 The Netherlands

 Discogs G.K.

 Japan

 Crate Diggers LLC

 United States

 

All affiliates can be contacted via support@discogs.com.

Updates
We will update the list of Our Processors as they change. Please check back frequently for updates. 

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