Processors List

Effective Date: February 29, 2024 

Your privacy is important to Zink Media, LLC (d/b/a Discogs) and our affiliates (“We”, “Our” or “Us”) and this Processors List provides important information about the identity, location and role of service providers and processors (each a “Processor”) with access to certain personal information of users.  This Policy applies to the personal information processed via Our websites, discogs.com (including subdomains) and nearmint.io, and through any associated service, including Application Program Interfaces (“APIs”), (collectively, the “Service”).

Third Parties

We use Processors to provide infrastructure services, and to help Us provide the Service, including, but not limited to, customer support and email notifications. Prior to engaging any Processor, We perform diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations with privacy and data protection laws and regulations, including appropriate transfer mechanisms. All Processors are subject to Our ongoing due diligence reviews for compliance with privacy and data protection requirements, as well as contractual terms. 

Infrastructure Processors

We may use the following Processors to host user personal information and provide other infrastructure that helps with delivery of Our Service: 

Entity Name  Processing Activities/Categories of Third Parties Entity Country Privacy Policy  Contact 
  Amazon Web Services, Inc.   Colocation Provider  United States    www.aws.amazon.com/privacy/  www.signin.aws.amazon.com 

  DigitalOcean, Inc.

  Colocation Provider  United States  www.digitalocean.com/legal/privacy-  policy/ www.privacy@digitalocean.com 
  Google, LLC   Colocation Provider  United States    www.policies.google.com/privacy   www.support.google.com/cloud/contact/dpo 
  Opus Interactive    Colocation Provider  United States  www.opusinteractive.com/about-opus/policies/privacy/  www.opusinteractive.com/contact/ 
 Salesforce Inc (Heroku)   Colocation Provider  United States   www.salesforce.com/company/privacy/  www.salesforce.com/form/other/privacy-request/

 

Other Processors

We may use the following Processors to perform other Service functions. These Processors may log personal information depending on the services they provide. For more details including opt-out requests, access requests or complaints, please review their privacy policies or contact their data protection officers or customer support:

Entity Name

Processing Activities/ Categories of Third Parties

Entity Country

Privacy Policy

Contact

  Adaptavist (www.adaptavist.com)

 Project Management Tool 

United Kingdom

    www.adaptavist.com/privacy- policy

  contractuals@adaptavist. com

Adyen B.V. (www.adyen.com)

Payment Solution Provider

The Netherlands  

www.adyen.com/policies-and-disclaimer/privacy-policy

complaints@adyen.com 

Arkose Labs, Inc. (http://www.arkoselabs.com/)

Account and Login Security

United States

http://www.arkoselabs.com/legal/privacy-policy/

https://arkoselabs.com/privacy-request 

Atlassian (www.atlassian.com)

Project Management (trello.com/home) and Developer Project Management (www.atlassian.com/software/jira)

United States

www.atlassian.com/legal/privacy-policy/

privacy@atlassian.com 

Automattic Inc. (automattic.com)

Gravatars (gravatar.com), Antispam service (akismet.com)

 United States         

www.automattic.com/privacy/

privacypolicyupdates@automattic.com

Avalara Inc. (www.avalara.com)

Tax Service Provider

United States

www.avalara.com/us/en/legal/privacy-policy.html

dataprivacy@avalara.com 

 

  Bytes Technolab                   (www.bytestechnolab.com

 

   Mobile Technology  Development

 India 

  www.bytestechnolab.com/privacy-policy 

   info@bytestechnolab.com

    Calendly (www.calendly.com)

     Meeting Scheduling Tool

United States

   www.calendly.com/privacy

   support@calendly.com

Catamorphic, Co. dba            LaunchDarkly (www.launchdarkly.com)

  Feature Flags Management Platform

United States

  www.launchdarkly.com/policies/privacy/ 

  privacy@launchdarkly.com

Civilized Discourse Construction Kit, Inc. (Discourse) (www.discourse.org)

Discussion Platform

United States

www.discourse.org/privacy

privacy@discourse.org

Cloudflare, Inc. (www.cloudflare.com)

We use Cloudflare for dns routing, attack prevention, as a content delivery network and for location detection (accurate to the country level).

United States

 www.cloudflare.com/privacypolicy/

 privacyquestions@cloudflare.com 

Datadog, Inc. (www.datadoghq.com)

Website performance monitoring

United States 

www.datadoghq.com/legal/privacy/ 

gdpr@datadoghq.com 

     Docusign (www.docusign.com/)

Electronic Signature Provider

United States

     www.docusign.com/company/privacy-policy 

   privacy@docusign.com 

Endicia (www.endicia.com)

Shipping provider

United States

www.endicia.com/policy/privacy-policy/

privacy@endicia.com

   

    Functional Software, Inc. d/b/a                  Sentry (sentry.io)

 

Application error tracking

 United States

  www.sentry.io/privacy/

  security@sentry.io 

Google Analytics (www.google.com/analytics/)

Online Analytics Provider

  United States

 www.policies.google.com/privacy?hl=en

 support.google.com/policies/troubleshooter/7575787

Google Firebase  (firebase.google.com/)

Discogs App Analytics Provider

  United States

  www.policies.google.com/privacy

  support.google.com/policies/troubleshooter/7575787

Google Workspace (workspace.google.com)

Documentation and Communication Tools

United States   www.policies.google.com/privacy support.google.com/policies/answer/9581826 

 Heap Inc. (Heap Analytics) (heap.io)

Analytics tool for nearmint.io

United States

www.heapanalytics.com/privacy  dpo@heapanalytics.com 

 heapanalytics.com/privacy  dpo@heapanalytics.com 

 Heward Mills Ltd.               (https://www.hewardmills.com/

              EU DPO                Service Provider

  United Kingdom

  www.hewardmills.com/privacy-notice/

   dpo@hewardmills.com

 

HotJar Limited (https://www.hotjar.com/)

 

Website analytics

  Malta

www.hotjar.com/legal/policies/privacy/

support@hotjar.com

HubSpot (www.hubspot.com)

Marketing and Communications Platform

United States www.legal.hubspot.com/privacy-policy HubSpot Privacy Webform
    Instabug (www.instabug.com)

Mobile App Performance Tool

 United States       www.instabug.com/privacy       privacy@Instabug.com 
     Knock Labs, Inc.

Notifications Management System

United States      www.knock.app/legal/privacy-policy      Knock Subject Access Request Form
     Loom (loom.com)

    Meeting Recording Tool

United States

   www.loom.com/privacy-policy

   privacy@loom.com

 

Mailgun Technologies, Inc. (www.mailgun.com)

 

Email Service Provider

United States

www.mailgun.com/privacy-policy

 privacy@mailgun.com 

MX Technologies Inc. (www.mx.com

Seller Verification Provider 

United States

www.mx.com/privacy-policy

termsofuse@mx.com

     Occuscreen (occuscreen.com)

    Employee Candidate           Review Provider         (US only)

United States

    www.occuscreen.com/privacy-policy/  

   info@occuscreen.com 

Okta, Inc. (www.okta.com/

 

Customer Identity and Access Management tool

United States

www.okta.com/privacy-policy/

privacy@okta.com

OneTrust, LLC (www.onetrust.com)

Privacy Management Provider

United States

www.onetrust.com/privacy-notice/

DPO@onetrust.com 

PayPal (www.paypal.com)

Payment Solution Provider

United States www.paypal.com/myaccount/privacy/privacyhub  www.paypal.com/us/smarthelp/contact-us/privacy

Peaberry Software, Inc. (dba Customer.io) (www.customer.io)

Marketing and Communications Platform

United States 

www.customer.io/legal/privacy-policy/ 

compliance@customer.io 

Persona Identities, Inc. (withpersona.com)

Seller Verification Provider

United States

www.withpersona.com/legal/privacy-policy

 privacy@withpersona.com

Sage Intacct (www.sageintacct.com)

Accounting

United States www.sageintacct.com/privacy_policy_full.php privacy.intacct[@]sage.com 
ShipEngine (www.shipengine.com)

Shipping provider

United States  www.shipengine.com/privacy-policy/  info@ShipEngine.com

 

Slack Technologies, Inc. (slack.com)

 

Communications management

United States

www.slack.com/privacy-policy

privacy@slack.com 

 

Sprout Social (www.sproutsocial.com)

 

Social Media Management

United States

www.sproutsocial.com/privacy-policy

privacy@sproutsocial.com 

   Transifex (www.transifex.com)

     Content Translation Tool

 United States

  www.transifex.com/legal/ privacy/  

 privacy@transifex.com

 

United States Postal Service (www.usps.com)

 

Shipping Provider

United States

www.about.usps.com/who-we-are/privacy-policy/welcome.htm

 privacy@usps.gov 

 

Vertex, Inc. (vertexinc.com)

 

Tax Compliance Software

United States

www.vertexinc.com/vertex-privacy-policy 

Vertex Privacy Rights Form

 

VTEX Commerce Cloud Solutions, LLC (vtex.com)

 

Digital Commerce Platform

United Kingdom

www.vtex.com/privacy-and-agreements/external-notice/ 

vtex.com/privacy-and- agreements/data-subject- request/

  Workable Inc.     (www.workable.com)

Applicant Tracking System

United States

www.workable.com/privacy

support@workable.com

Zendesk, Inc. (www.zendesk.com/)

Customer Support Platform

United States

www.zendesk.com/company/customers-partners/privacy-policy/

privacy@zendesk.com 

 

We also partner with third parties that have a legitimate interest to collect and process personal information in the form of IP address and cookie ID from users of Our Service in order to provide targeted online advertising and ad measurement. The third parties utilize persistent cookies for tracking with various expiration dates, depending on the third party. The user ID in the cookie links the web user’s browser to a profile which contains the behaviors the user has displayed. For more details including opt-out requests, access requests or complaints, please review their privacy policies or contact their data protection officers or customer support: 

Name

Privacy Policy

   Bands in Town (Tonefuse)

 www.cp.tonefuse.com/privacy-policy

   EX.CO

 www.ex.co/privacy-policy/

Facebook

  www.facebook.com/privacy/explanation

Google

  www.google.com/policies/technologies/partner-sites/

Longitude Ads

www.client.longitudeads.com/privacy-policy/

 

Please note that You can control whether or not cookies may be placed by third parties. See Our Cookies and Internet Advertising Policy for additional information.

 Affiliates

Depending on the geographic location of a user and the portion of the Service provided, We may also engage one or more of the following Affiliates as Processors to deliver some or all of the Service provided to a user:

Entity Name

Entity Country

Discogs B.V.

The Netherlands

Discogs G.K.

Japan

 

All affiliates can be contacted via support@discogs.com.

Updates

We will update the list of Our Processors as they change. Please check back frequently for updates.

                                                                                                                                               

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