Welcome to the Discogs Help Center. How can we assist you today?

Promoted articles

• How To Contact Discogs Community Support

  Situations may arise where you need help or you...

• How Do I Set Up And Remove Two-Factor Authentication On My Discogs Account?

  Two-factor authentication is a security feature...

• Suspension Guide

  My Account Was Suspended, What Should I Do? If...

• Feedback Review & Removal

  Feedback is an integral part of the Discogs Mar...

• Safe Buying Tips

  This is a compilation of some common-sense tips...

• Why Am I Unable To Pay For My Order?

  From time to time, a buyer may encounter an iss...

• Why Does Discogs Show "Payment Pending" On My Order?

  Discogs will automatically set an order status ...

• How Can I Cancel An Order That I Placed?

  As of February 1, 2022, we have updated our sta...

• My Seller Isn’t Responding. What Should I Do?

  Communication is the key to every successful or...

• I Haven't Received My Order Yet. What Should I Do?

  From time to time, packages can take longer tha...

• I’m Unhappy With My Order. What Should I Do?

  It’s unfortunate when an order arrives and it d...

• How To Ship An Order Internationally

  Selling to international markets comes with ext...

• New PayPal Payments Solution FAQ

  Discogs is making payments simpler with a new P...

• What Is A Commercial Receipt And How Can I Use It?

  What is the commercial receipt? The commercial ...

• Seller Guidelines & Best Practices

  We like successful orders as much as you do! Fo...

• What Are Shipping Policies And How To Use Them

  Effective March 18, 2021 What are Shipping Pol...

• Why Are My Items Showing As "Pending” In My Inventory?

  From time to time, Discogs rolls out a mandator...

• How To Grade Items

  Discogs uses the Goldmine Standard for grading ...

• What Is A Listing Violation? 

  Any item that violates Discogs policies or infr...

• How Do I Refund An Order?

  Sometimes it will be necessary for a seller to ...

• Discogs App FAQ

  Note: Should you experience any issues with the...

• Quick Start Guide For New Contributors

  This guide takes about 20 minutes to read. Read...

• How Can I Get Removed From The CIP?

  How to escape the CIP Leaving the CIP is easier...

• Overview Of Submission Guidelines For Releases

  Basic Guidelines Have the exact release in fro...

• Why Have I Been Asked To Pay VAT Twice?

  Since July 1, 2021, there are new laws in the E...

• EU & UK Tax Information

  As of July 1, 2021, Discogs is charging two typ...

• Discogs & VAT

  As of 1 of July 2021, Discogs is collecting Sup...

• Why Are Some Items Blocked In The Discogs Marketplace?

  Not all releases are eligible to be bought and ...

• Terms of Service

  Effective Date: August 25, 2021 ACKNOWLEDGMENT ...

• Community Guidelines

  The Community Guidelines apply to the Forum, Gr...