Welcome to the Discogs Help Center. How can we assist you today?

Promoted articles

• What Can I Do If I Suspect I have Been Scammed?

  Discogs is committed to ensuring a safe and tru...

• What Can I Do If My Account Has Been Compromised?

  Effective date: June 7, 2023 Discogs is committ...

• Understanding The Discogs Selling Fee

  Discogs collects a selling fee and all applicab...

• How To Contact Discogs Community Support

  Situations may arise where you need help or you...

• Two-Factor Authentication: Set Up, Removal & Token Generation

  Two-factor authentication is a security feature...

• Suspension Guide

  My Account Was Suspended, What Should I Do? If...

• Feedback Review & Removal

  Feedback is an integral part of the Discogs Mar...

• Best Practices For Buying Safely On Discogs

  Effective date: April 28, 2023 Discogs is an in...

• Why Am I Unable To Pay For My Order?

  From time to time, a buyer may encounter an iss...

• Why Does Discogs Show "Payment Pending" On My Order?

  Discogs will automatically set an order status ...

• How Can I Cancel An Order That I Placed?

  It is not possible for a buyer to cancel an ord...

• My Seller Isn’t Responding. What Should I Do?

  Communication is the key to every successful or...

• I Haven't Received My Order Yet. What Should I Do?

  From time to time, packages can take longer tha...

• I’m Unhappy With My Order. What Should I Do?

  It’s unfortunate when an order arrives and it d...

• What's The Difference Between A Hobby Seller And A Business Seller?

  Discogs verifies some seller account informatio...

• What Are The Fees For Selling On Discogs?

  It’s free to list your items for sale. When you...

• How To Ship An Order Internationally

  Selling to international markets comes with ext...

• PayPal Payments Solution FAQ

  Discogs is making payments simpler with the Pay...

• What Is A Commercial Receipt And How Can I Use It?

  What is the commercial receipt? The commercial ...

• Seller Guidelines & Best Practices

  We like successful orders as much as you do! Fo...

• What Are Shipping Policies And How To Use Them

  Effective date: March 18, 2021   What are Ship...

• Why Are My Items Showing As "Pending” In My Inventory?

  From time to time, Discogs rolls out a mandator...

• How To Grade Items

  Discogs uses the Goldmine Standard for grading ...

• What Is A Listing Violation? 

  Any item that violates Discogs policies or infr...

• How Do I Refund An Order?

  Sometimes it will be necessary for a seller to ...

• Discogs App FAQ

  Where can I find the Discogs app? How can I...

• Quick Start Guide For New Contributors

  This guide takes about 20 minutes to read. Read...

• How Can I Get Removed From The CIP?

  How to escape the CIP Leaving the CIP is easier...

• Overview Of Submission Guidelines For Releases

  Basic Guidelines Have the exact release in fro...

• What Can I Do About A Double VAT Charge?

  As a Marketplace Facilitator, Discogs has a res...

• EU & UK Tax Information

  As of July 1, 2021, Discogs is charging two typ...

• Discogs & VAT

  As of 1 of July 2021, Discogs is collecting Sup...

• Why Are Some Items Blocked In The Discogs Marketplace?

  Not all releases are eligible to be bought and ...

• Terms of Service

  Effective Date: October 2, 2023  ACKNOWLEDGMENT...

• Community Guidelines

  The Community Guidelines apply to the Forum, Gr...

• Buyer Policy

  Effective from June 8, 2023 This Buyer Policy (...

• Seller Policy

  Effective from November 21, 2023 This Seller Po...